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PostPosted: Wed Jul 13, 2011 4:29 am 
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FDM Team

Joined: Mon Jul 12, 2004 12:17 pm
Posts: 1825
If you have a problem using FDM and wanting to report it, please try to provide the detailed description, as your report will be probably useless instead.

1. General description of a problem.
2. Optional, but is required sometimes. What steps will reproduce the problem?
3. Optional. What do you expect from FDM instead?
4. What OS you use, browser (including their versions).
5. What is the version of FDM.
6. Optional, but is required sometimes. Additional specific information.
For example, URL of page where you encounter the problem, URL of a download, detailed log of downloading (it must be enabled before dowload starts, see Options | Settings | Downloads | Detailed log). To get the log from FDM go Log tab, right click on log and choose "Copy to clipboard". Warning: if you use login for your download, do not post the detailed log on the forum as it contains your login information. Send it to me via private message instead.

If you still have doubts about needed details, read general rules "How to Report Bugs Effectively" before posting your report, please.

_________________
Alex,
FDM development team


Last edited by Usher on Thu Jan 03, 2013 7:33 pm, edited 2 times in total.
helpful link added, subject precised


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