Automated customer tracking software: Total Customer Tracking / Mass E-mailing, Call Tracking and Customer Management System, Customer tracker for shareware authors and more.
|
|
Rating:
|
Platforms:
 |
Homepage: http://www.supportwizard.com |
| Type: Shareware |
Releases: May 05, 2004 |
|
| Cost: $0.00US |
Developer: SupportWizard |
|
|
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%. |
More on automated customer tracking
|
|
Rating:
|
Platforms:
|
Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Aug 31, 2010 |
|
| Cost: $250.00US |
Developer: AssistMyTeam |
|
|
An automated ticketing system for one person helpdesk and issue tracking in Microsoft Outlook. Log, analyze, track and escalate support requests in an organized and structured process in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. |
|
|
Rating:
|
Platforms:
|
Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Apr 11, 2011 |
|
| Cost: $2000.00US |
Developer: AssistMyTeam |
|
|
Automated helpdesk and issue tracking system in Outlook and SharePoint for support team. Log, analyze, track, collaborate and escalate support requests in an organized and structured way in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. |
|
|
Rating:
|
Platforms:
|
Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Apr 11, 2011 |
|
| Cost: $1500.00US |
Developer: AssistMyTeam |
|
|
An ITIL guided, automated helpdesk and issue tracking system in Outlook for support team. Log, analyze, track, collaborate and escalate support requests in an organized and structured way in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. |
|
|
Rating:
|
Platforms:
|
Homepage: http://www.owlsoftware.com |
| Type: Shareware |
Releases: Jun 30, 2004 |
|
| Cost: $59.00US |
Developer: OWL Software |
|
|
A complete sales management system that includes: invoicing, inventory management, automated billing, mailing list management, customer management and sales tracking. Invoices and bills can be printed on plain paper or emailed directly to customers. Program features an intuitive interface with pick lists and menus that minimize typing and maxamize productivity. Includes extensive reporting for sales, tax, inventory and customer analysis. |
|
|
Rating:
|
Platforms:
|
Homepage: http://www.ayanova.com/ |
| Type: Shareware |
Releases: Nov 26, 2009 |
|
| Cost: $199.00US |
Developer: Ground Zero Tech-Works Inc. |
|
|
Provide first class customer service while improving your bottom line with AyaNova?s full control over your entire service department affordable for small business. With minor updates and support always free, manage all aspects of service including automated work orders, dispatching, scheduling, preventive maintenance, custom fields, equipment tracking, QuickBooks or PeachTree interface, custom reports, mobile & web browser interface and more |
|
|
Rating:
|
Platforms:
|
Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Sep 24, 2009 |
|
| Cost: $1500.00US |
Developer: AssistMyTeam |
|
|
An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS. |
|
|
Rating:
|
Platforms:
|
Homepage: http://www.pcesoft.com |
| Type: Shareware |
Releases: Oct 20, 2008 |
|
| Cost: $99.00US |
Developer: PC Experts |
|
|
Instant Customer Tracker is your total solution for Customer Tracking and e-mailing your Customer base. With Instant Customer Tracker, you can track your Revenue, Customers, Prospects, Group List Members, Programs (Developer's), login/passwords by website, ship tracking #'s and tracking e-mails (E-Bay Seller's, etc.), software/program version tracking (Developer's), mass e-mailing, address label printing. Perfect for opt-in e-mailing & tracking. |
|
|
Rating:
|
Platforms:
|
Homepage: http://www.logicsoftware.net |
| Type: Freeware |
Releases: Jan 20, 2006 |
|
| Cost: $0.00US |
Developer: Logic Software Inc. |
|
|
Easy Time Tracking is an ideal solution for the individual contractors who need to know how much time they spent on certain tasks and how many hours they need to bill their clients for. Your company should get a copy of Easy Time Tracking if it needs to track employees' or contractors' time, have detailed statistics on who and how spends the time on one or several projects, know how profitable were the projects for a certain customer. |
|
|
Rating:
|
Platforms:
|
Homepage: http://www.logicsoftware.net |
| Type: Freeware |
Releases: Aug 18, 2006 |
|
| Cost: $0.00US |
Developer: Logic Software Inc. |
|
|
Easy Time Tracking is an ideal solution for the individual contractors who need to know how much time they spent on certain tasks and how many hours they need to bill their clients for. Your company should get a copy of Easy Time Tracking if it needs to track employees' or contractors' time, have detailed statistics on who and how spends the time on one or several projects, know how profitable were the projects for a certain customer. |
For searches similar to automated customer tracking see "Related searches" under the category listing.
