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iKode Helpdesk X 3.2
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Homepage: http://www.ikode.org/ | ||
| Type: Shareware | Releases: Jan 07, 2012 | ||||
| Cost: $39.99US | Developer: iKode Software Technology Co., Ltd. | ||||
| iKode helpdesk X, a pioneering web based customer service solution for your internal and external IT help desk. iKode Helpdesk x used by thousands of companies worldwide. | |||||
file size: 2909k
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Keywords: CRM, support ticket system, helpdesk script, helpdesk, helpdesk software |
iKode Service Desk X 2.0
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Homepage: http://www.ikode.org/ | ||
| Type: Shareware | Releases: Jan 06, 2012 | ||||
| Cost: $99.98US | Developer: iKode Software Technology Co., Ltd. | ||||
| iKode Service Desk X is an easy to use and web based customer service software and service management software. It streamlines customer service communication with tickets, a knowledge and more. iKode Service Desk X can be used to resolve IT issues by ITSM work flows that keeps your company organized, efficient and provide excellent customer service! | |||||
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file size: 2963k
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Keywords: ITIL, helpdesk software, based, customer, service management software |
Web Chat 4.0.1.5
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Homepage: http://www.pddchat.com | ||
| Type: Shareware | Releases: Oct 09, 2011 | ||||
| Cost: $79.00US | Developer: Web chat | ||||
| Web Chat software facilitates excellent communication facility for real time chat with website visitors. Highly reliable live chat utility supports https protocol for securing chat information and server identification by encrypting all live chat details. Powerful web chat tool is integrated with advanced features like email chat transcripts, offline messaging and multiple chat interaction to communicate with lots of visitors simultaneously. | |||||
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file size: 5683k
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Keywords: game, business, backup, websites, inventory |
JiJi Password Reset Suite 6.0.6.3
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Homepage: http://www.jijitechnologies.com/ | ||
| Type: Shareware | Releases: Sep 30, 2011 | ||||
| Cost: $1.00US | Developer: JiJiTechnologies | ||||
| Self Service Password Reset JiJi Password Reset Suite, end-users can securely reset their own Active Directory passwords without having to involve highly technical helpdesk professionals. Gartner states that 30% of helpdesk queries are related to password resets management and account lockout. With Self Service Password Reset end-users no longer have to wait for a member of the helpdesk staff to reset their forgotten or lost password | |||||
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file size: 22118k
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Keywords: lost, reset your password, reset windows password, password reset, crack |
Instant Housecall 5.0.5
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Homepage: http://www.instanthousecall.com | ||
| Type: Freeware | Releases: May 11, 2011 | ||||
| Cost: $0.00US | Developer: Instant Housecall Inc. | ||||
| Instant Housecall is an easy remote access program that lets you offer remote support through firewalls. Drag-and-drop file transfer, view and control computers with ease. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be instantly connected. Provide remote assistance without any configuration or fuss. | |||||
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file size: 2711k
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Keywords: Remote, remote control, remote access, House call, remote |
ABC-Deploy 5.0.6
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Homepage: http://abc-deploy.com | ||
| Type: Freeware | Releases: May 01, 2011 | ||||
| Cost: $0.00US | Developer: ABC-Deploy.Com | ||||
| ABC-Deploy is FREE quality software. Automatic software Deployment. Distribute all types of management tasks to computers as well as to end users. This allow you to install any type of software to your client systems, and also to create and maintain user profiles for that software. Also collect deep HW information. Video available at: http://www.youtube.com/watch?v=DUSzxdIFSRY | |||||
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file size: 8488k
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Keywords: vista style icons, Windows Client Management, remote, Patch Management, helpdesk |
ManageEngine ADSelfService Plus 4.5
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Homepage: http://www.zohocorp.com | ||
| Type: Shareware | Releases: Apr 28, 2011 | ||||
| Cost: $595.00US | Developer: ZOHO Corp. | ||||
| ManageEngine ADSelfService Plus is a secure, web-based end user password reset program for domain users to perform self password reset, account unlock and update of personal details in Active Directory. Thus it helps eliminate help desk calls and associated expenses by automating password resets and account unlocks to optimize employee productivity. ADSelfService Plus now supports Password Reset using Windows Logon GINA/CP extension and MS-SQL. | |||||
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file size: 37888k
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Keywords: password, Notify password expiry, GINA, Winlogon, reset windows password |
Team HelpDesk for Outlook & SharePoint 2.1
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Homepage: http://www.assistmyteam.net | ||
| Type: Shareware | Releases: Apr 11, 2011 | ||||
| Cost: $2000.00US | Developer: AssistMyTeam | ||||
| Automated helpdesk and issue tracking system in Outlook and SharePoint for support team. Log, analyze, track, collaborate and escalate support requests in an organized and structured way in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. | |||||
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file size: 44795k
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Keywords: helpdesk, CRM, help desk, SLA, ITIL |
Team HelpDesk for Outlook 6.2
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Homepage: http://www.assistmyteam.net | ||
| Type: Shareware | Releases: Apr 11, 2011 | ||||
| Cost: $1500.00US | Developer: AssistMyTeam | ||||
| An ITIL guided, automated helpdesk and issue tracking system in Outlook for support team. Log, analyze, track, collaborate and escalate support requests in an organized and structured way in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. | |||||
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file size: 55113k
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Keywords: customer relationship management, Customer Service, knowledge base, ITIL, service |
DataTrack System 3.5 3.5.9500.7
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Homepage: http://www.magnoware.com | ||
| Type: Commercial | Releases: Dec 10, 2010 | ||||
| Cost: $349.99US | Developer: Magnoware Systems | ||||
| The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. | |||||
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file size: 14890k
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Keywords: desk, work order management, Customer, issue tracking, raffle tickets |
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