Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at ihelpcenter.com.
A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network.
The IT Manager? was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort. A resource can be a piece of hardware, a staff member, a location, or a vendor. The tool was intended to track information relevant to everyday operations of IT departments
Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked.
Simple to use interface! Configure almost all aspects of the program Connect from any remote site Color coding of Requests and Users Advanced searching (SQL and Full Text) Built-in Knowledge Base (regulated by Admin) And much more...
LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com.
IP Detective Suite is an IP monitoring program that reports your changing IP address to your ftp site, e-mails it to you and displays it on your desktop. This makes a perfect tool for remote connection with programs such as pcAnywhere. IP Detective Suite inlcudes IP Detective Original IP Publisher, IP e-mail alert and IP Desktop Viewer with copy to clipboard function.
· Keeping track of user activity. · Automating the billing process. · Implementing pre paid system. · Relief from the bargaining problems. · Taking care of hundreds of users in a moment. · Being accurate with the management. · This becomes the evidence, if you require. · Guards your cafe against illegal activities.
Perform remote support and management on multiple systems simultaneously over a LAN, WAN and the Internet with this PC remote control software. Supports mobile users effortlesly and also remote sites and servers. Provides speedy, secure remote PC access, remote deployment, a hardware and software inventory, centralised management, file transfer, remote helpdesk, support for Pocket PC and Linux, a new whiteboard feature and record and replay.
