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ChristmasClix is a very funny and colorful arcade game for whole family which can develop your reaction skills.
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Call center offline software: Call Center Server module for Terrasoft CRM, Call Recording Machine ,Record Calls, Identify spoken language in the audio files and more.


  Terrasoft Call Center 2.8 Terrasoft CRM Software Released: Jan 10, 2005  

Terrasoft Call Center  

Rating: Not rated



Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Platforms:  Win98 WinME WinNT 3.x WinNT 4.x Windows2000 WinXP Windows2003
 
Communications Telephony
Type: Demo Cost: $2490.00 US Size: 10137 K
http://www.terrasoft-crm-software.com/downloads/TSCRM-28ENG-DEMO.exe Download:
www.terrasoft-crm-software.com

Keywords: Services, modem, caller ID, customer relationship management, customer relationship management

  Dialgo Personal Call Center 2.5 United Research Labs Released: Feb 13, 2002  

Dialgo Personal Call Center  

Rating: 4.5/5 (2 votes)



Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

Platforms:  Win95 Win98 WinME WinNT 3.x WinNT 4.x WinXP Windows2000
 
Audio & Video Rippers & Converters
Type: Shareware Cost: $199.00 US Size: 4545 K
http://researchlab.swmirror.com/dtam02.zip Download:
researchlab.swmirror.com

Keywords: Digits, address, Speech, audio, Answering Machine

  CALL TRACK CRM Helpdesk - Outlook Edition 3.0.47 StromaSoft Ltd Released: Nov 17, 2005  

CALL TRACK CRM Helpdesk - Outlook Edition  

Rating: Not rated



Call Track CRM Helpesk + Workflow + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.

Platforms:  Win98 WinME WinNT 4.x Windows2000 WinXP Windows2003
 
Business Other
Type: Shareware Cost: $99.00 US Size: 13000 K
http://www.StromaSoft.com/downloads/calltrack.exe Download:
www.StromaSoft.com

Keywords: lottery, incidents, caller ID, support calls, call center

  Dictation Buddy 2.1 High Criteria, Inc. Released: Dec 10, 2001  

Dictation Buddy  

Rating: 4/5 (1 votes)



Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features:
1) Automatic sound activation
2) Automatic file save on phone hang-up
3) Imbedded text notes and bookmark facility.

Platforms:  Win95 Win98 WinME WinNT 4.x Windows2000
 
Communications Telephony
Type: Shareware Cost: $32.95 US Size: 809 K
http://www.highcriteria.com/download/dicbud21.exe Download:
www.highcriteria.com

Keywords: Wave, mp3, mp3, microcasstte, Phone recording

  Freeware HelpDesk CentreDesk Group 3.2.2 Merging Technologies Released: Jun 01, 2006  

Freeware HelpDesk CentreDesk Group  

Rating: Not rated



CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

Platforms:  Win98 WinME WinNT 3.x WinNT 4.x Windows2000 WinXP Windows2003
 
Business Helpdesk & Remote PC
Type: Freeware Cost: $99.00 US Size: 22079 K
http://www.tucows.com/get/345110_133012 Download:
www.tucows.com

Keywords: helpdesk, freeware, caller ID, call centre, help desk

  phulmonty 1.1.3 PHULmonty Released: Jan 01, 2003  

phulmonty  

Rating: Not rated



PHULmonty integrates the following functions to aid in business operations, and CRM:
Order Entry
Account and payment on account management
Order invoices and Account Statements
A real time online Sales Monitor (see sales totals changes as they occur)
Sales reports, by product, customer, and sales representatives
Call Center with issue management and reporting
Product Inventory management
System Administration functions

Platforms:  Win95 Win98 WinNT 4.x WinXP Windows2000
 
Business Other
Type: Freeware Cost: $89.00 US Size: 14000 K
http://www.phulmonty.com/phulmonty.zip Download:
www.phulmonty.com

Keywords: accounting, inventory control, CRM, contact management, modem

  SkypeTransfer 1.0 Sandhills Software Released: Jun 07, 2006  

SkypeTransfer  

Rating: Not rated



SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'Return' to the original caller.

Platforms:  WinXP Windows2000 Windows2003
 
Communications Telephony
Type: Shareware Cost: $19.99 US Size: 1199 K
http://www.skypetransfer.com/pub/SkypeTransfer_setup06072006.zip Download:
www.skypetransfer.com

Keywords: SkypeTransfer, VoIP call center, phone, Transfer Skype calls

  Chily Offline Folder Report 9.09.01 Chily Software Released: Oct 09, 2009  

Chily Offline Folder Report  

Rating: Not rated



Chily Offline Folder Report- the free offline folder report utility helps administrators in determining which mailbox save their offline data in OST files and which does not. The offline folder report tool inspects the mailboxes of a Domain and generates three offline folder report lists of users using OST files, users not using OST files for storing their offline data and list of errors occurred during the search of OST accounts.

Platforms:  Windows2000 WinXP Windows2003 Windows Vista Starter
 
Utilities & Drivers System Maintenance
Type: Freeware Cost: $0.00 US Size: 992 K
http://www.chilysoftware.com/downloads/chily offline folder.exe Download:
www.chilysoftware.com

Keywords: download, offline folder report, download

  Offline Explorer Pro 4.4 MetaProducts Corporation Released: Aug 16, 2006  

Offline Explorer Pro  

Rating: Not rated



Offline Explorer - download whole sites, online image galleries, news and usergroups from the widest variety of supported Web sites. The best ever support for the modern Internet technologies, Flash, scripts and active contents. Combine this with the flexible filtering and you will get the universal download tool that serves all your requests.

Platforms:  Win95 Win98 WinME WinXP Windows2000
 
Internet Browsers
Type: Shareware Cost: $70.00 US Size: 3011 K
http://dl.filekicker.com/send/file/167644-P0KM/opsetup.exe Download:
dl.filekicker.com

Keywords: Offline browser, download, windows explorer, downloader, offline explorer

  Request Tracker 3.1 CyberNiche Software Released: Feb 17, 2005  

Request Tracker  

Rating: 4/5 (1 votes)



Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

Platforms:  Win95 Win98 WinME WinNT 3.x WinNT 4.x Windows2000 WinXP Windows2003
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $149.00 US Size: 4807 K
http://www.cniche.com/request/reqtrack.exe Download:
www.cniche.com

Keywords: Help desk, caller ID, helpdesk, MySQL, CRM

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