Call center offline software: Call Center Server module for Terrasoft CRM, Call Recording Machine ,Record Calls, Identify spoken language in the audio files and more.

	Terrasoft Call Center 2.8 Terrasoft CRM Software Released: Jan 10, 2005   Rating: Not rated Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. Platforms:    Communications Telephony Type: Demo Cost: $2490.00 US Size: 10137 K Download: www.terrasoft-crm-software.com Keywords: Services, modem, caller ID, customer relationship management, customer relationship management

	Dialgo Personal Call Center 2.5 United Research Labs Released: Feb 13, 2002   Rating: 4.5/5 (2 votes) Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. Platforms:    Audio & Video Rippers & Converters Type: Shareware Cost: $199.00 US Size: 4545 K Download: researchlab.swmirror.com Keywords: Digits, address, Speech, audio, Answering Machine

	CALL TRACK CRM Helpdesk - Outlook Edition 3.0.47 StromaSoft Ltd Released: Nov 17, 2005   Rating: Not rated Call Track CRM Helpesk + Workflow + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. Platforms:    Business Other Type: Shareware Cost: $99.00 US Size: 13000 K Download: www.StromaSoft.com Keywords: lottery, incidents, caller ID, support calls, call center

	Dictation Buddy 2.1 High Criteria, Inc. Released: Dec 10, 2001   Rating: 4/5 (1 votes) Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features: 1) Automatic sound activation 2) Automatic file save on phone hang-up 3) Imbedded text notes and bookmark facility. Platforms:    Communications Telephony Type: Shareware Cost: $32.95 US Size: 809 K Download: www.highcriteria.com Keywords: Wave, mp3, mp3, microcasstte, Phone recording

	Freeware HelpDesk CentreDesk Group 3.2.2 Merging Technologies Released: Jun 01, 2006   Rating: Not rated CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration Platforms:    Business Helpdesk & Remote PC Type: Freeware Cost: $99.00 US Size: 22079 K Download: www.tucows.com Keywords: helpdesk, freeware, caller ID, call centre, help desk

	phulmonty 1.1.3 PHULmonty Released: Jan 01, 2003   Rating: Not rated PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales representatives Call Center with issue management and reporting Product Inventory management System Administration functions Platforms:    Business Other Type: Freeware Cost: $89.00 US Size: 14000 K Download: www.phulmonty.com Keywords: accounting, inventory control, CRM, contact management, modem

	SkypeTransfer 1.0 Sandhills Software Released: Jun 07, 2006   Rating: Not rated SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'Return' to the original caller. Platforms:    Communications Telephony Type: Shareware Cost: $19.99 US Size: 1199 K Download: www.skypetransfer.com Keywords: SkypeTransfer, VoIP call center, phone, Transfer Skype calls

	Chily Offline Folder Report 9.09.01 Chily Software Released: Oct 09, 2009   Rating: Not rated Chily Offline Folder Report- the free offline folder report utility helps administrators in determining which mailbox save their offline data in OST files and which does not. The offline folder report tool inspects the mailboxes of a Domain and generates three offline folder report lists of users using OST files, users not using OST files for storing their offline data and list of errors occurred during the search of OST accounts. Platforms:    Utilities & Drivers System Maintenance Type: Freeware Cost: $0.00 US Size: 992 K Download: www.chilysoftware.com Keywords: download, offline folder report, download

	Offline Explorer Pro 4.4 MetaProducts Corporation Released: Aug 16, 2006   Rating: Not rated Offline Explorer - download whole sites, online image galleries, news and usergroups from the widest variety of supported Web sites. The best ever support for the modern Internet technologies, Flash, scripts and active contents. Combine this with the flexible filtering and you will get the universal download tool that serves all your requests. Platforms:    Internet Browsers Type: Shareware Cost: $70.00 US Size: 3011 K Download: dl.filekicker.com Keywords: Offline browser, download, windows explorer, downloader, offline explorer

	Request Tracker 3.1 CyberNiche Software Released: Feb 17, 2005   Rating: 4/5 (1 votes) Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $149.00 US Size: 4807 K Download: www.cniche.com Keywords: Help desk, caller ID, helpdesk, MySQL, CRM