Customer service records software: Optimize service staff to minimize costs, Interactive FAQ/Knowledgebase for Websites, Software for tree services, such as removal and more.

	Customer Manager for Workgroup 1.9 Binary House Software Released: Jun 04, 2009   Rating: Not rated Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network. Customer Manager For Workgroup is a must-have schedule management tool for any company and individual specializing service. Platforms:    Business Other Type: Shareware Cost: $59.95 US Size: 27139 K Download: www.BinaryHouseSoftware.com Keywords: customer, Customer Service, appointment, appointments, Customer

	VueChat Enterprise Server 1.3 VueCam Released: Jan 01, 2005   Rating: Not rated Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM). Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $19.00 US Size: 607 K Download: www.vuechat.com Keywords: Records, best, enterprise, database, home

	Querybot Web Knowledgebase/FAQ 1.3 Querybot Systems Released: Dec 14, 2004   Rating: Not rated Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. The system will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving quality of service. Platforms:    Business Other Type: Shareware Cost: $19.95 US Size: 3000 K Download: www.querybot.com Keywords: icon, questions, CRM, service, crm software

	Precise Dental Lab Management Software 3.0 Sarals Solutions Released: Nov 10, 2007   Rating: Not rated Precise is a powerful dental lab management software, which comprises a complete suite of modules and reports to simplify Dental lab management. It maintains distinct and detailed records of every doctor serviced by the laboratory.It provides a framework for communications both within the lab and with your dentist accounts to help your lab provide a consistently high level of customer service. Platforms:    Business Vertical Markets Type: Shareware Cost: $300.00 US Size: 17056 K Download: www.sarals.com Keywords: Dental lab software, printer management, dental lab billing system

	ManageEngine SupportCenter Plus 6.5 AdventNet Inc Released: Nov 05, 2007   Rating: Not rated SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. Platforms:    Business Helpdesk & Remote PC Type: Freeware Cost: $0.00 US Size: 32060 K Download: www.manageengine.com Keywords: time tracking, Workflow Management, help desk, Customer Service Management Software, time tracking

	AdventnetManageEngine SupportCenter Plus 7.0 Adventnet Inc Released: Dec 02, 2008   Rating: Not rated SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration. Platforms:    Business Helpdesk & Remote PC Type: Freeware Cost: $0.00 US Size: 31744 K Download: download.adventnet.com Keywords: help desk, Customer Service Management Software, help desk, Request Tracking, business

	VueChat Express 1.4 VueCam Released: May 01, 2005   Rating: 4.5/5 (2 votes) VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives. Platforms:    Business Other Type: Shareware Cost: $19.00 US Size: 3402 K Download: www.vuechat.com Keywords: CRM, COM, unix, communications, help desk

	Queuing Model Excel 2.0 Bizpep Released: Jul 16, 2001   Rating: 5/5 (1 votes) Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction). Platforms:    Business Business Finance Type: Shareware Cost: $27.00 US Size: 151 K Download: www.bizpeponline.com Keywords: messenger, line, arcade, utilization, business

	LiveServiceDesk 2.0 SwampFox Software Ltd Released: Nov 05, 2003   Rating: Not rated POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again. Platforms:    Internet Other Type: Shareware Cost: $249.00 US Size: 10800 K Download: www.liveservicedesk.com Keywords: business, customer service software, CRM, free, live help software

	Stauri FAQtaur 2.0 Victauri LLC Released: Nov 05, 2002   Rating: Not rated A development tool allowing you to create an interactive virtual service agent that can be programmed to automatically respond to questions by querying a pre-established questions and answers database. The conversational nature can make interacting with the agent informative, interesting and entertaining. The system is designed to answer frequently asked questions, eliminating the need to call customer service. Platforms:    Internet Other Type: Shareware Cost: $39.95 US Size: 1389 K Download: www.victauri.com Keywords: data, Agent, customer relationship management, Relationship, FAQtaur