Customer help desk software: Help desk software and Customer Support, Online Help Desk & Customer Support Software, Omnistar Help Desk Software and more.

	SupportCalls with Outlook 3.2 AssistMyTeam Released: Sep 24, 2009   Rating: Not rated An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $1500.00 US Size: 28302 K Download: www.assistmyteam.net Keywords: keylogger, Escalation, lotto, Helpdesk, network

	Omnistar Help Desk Software Solution 8.1 Omnistar Interactive Released: Jul 09, 2009   Rating: Not rated Omnistar Help Desk Software is a web based PHP help desk software used by webmasters that combines a ticket system, live chat, knowledge base, and document manager in one easy to use solution. Our customer service software is the best because it allows businesses that do not have a technical department to deploy our software with an easy to use setup wizard. Our help desk software will streamline the operation of managing your support. Platforms:    Web Developer Tools ASP & PHP Type: Commercial Cost: $147.00 US Size: 4 K Download: www.osisecureweb.com Keywords: Help Desk Software, live, Customer Service Software

	TicketAxis - Trouble Ticketing Software 1.0.1 SupportAxis Released: Jun 29, 2009   Rating: Not rated TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The downloadable version has all the features of the website version which includes user friendly searches based on keywords... Platforms:    Business Database Management Type: Demo Cost: $0.00 US Size: 2304 K Download: www.supportaxis.net Keywords: free video converter, trouble ticketing software, inventory, help desk software, helpdesk

	Help Desk Authority (formerly BridgeTrak) 8.1 Build ScriptLogic Corporation Released: May 28, 2009   Rating: Not rated Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too Platforms:    Business Helpdesk & Remote PC Type: Demo Cost: $995.00 US Size: 56832 K Download: www.scriptlogic.com Keywords: project management, software, help desk software, help, desk

	SupportPortal 3.0 Escon Information Consulting Released: Jan 20, 2009   Rating: Not rated Online help desk software that allows any business or work group assigns ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat and site m,build knowledge base, manage access to shared binaries, and deliver newsletters through the single point of access. SupportPortal is support solution which is best suitable for use in internal and external Help Desks, Call Centers, Contact Centers, and Web Portals. Platforms:    Business Helpdesk & Remote PC Type: Demo Cost: $275.00 US Size: 2832 K Download: www.e-supportportal.com Keywords: Helpdesk, ASP, online, Customer, itil

	AdventnetManageEngine SupportCenter Plus 7.0 Adventnet Inc Released: Dec 02, 2008   Rating: Not rated SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration. Platforms:    Business Helpdesk & Remote PC Type: Freeware Cost: $0.00 US Size: 31744 K Download: download.adventnet.com Keywords: Customer Support Software, customer, Customer Help Desk, time tracking, Service Level Agreement

	ActiveXperts Helpdesk System 2.0 ActiveXperts Software Released: May 01, 2008   Rating: Not rated ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com) Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $1195.00 US Size: 4391 K Download: www.activexperts.com Keywords: network, help desk, servicdesk, service, itil

	BridgeTrak Help Desk Software 7.0 Build Kemma Software Released: Sep 12, 2007   Rating: Not rated Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive. Platforms:    Business Helpdesk & Remote PC Type: Demo Cost: $995.00 US Size: 46207 K Download: www.helpdesksoftware.com Keywords: project management, software, desk, help, help desk

	LIVECHAT Contact Center 5.2.1 LIVECHAT, Inc. Released: Aug 14, 2007   Rating: 5/5 (1 votes) LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales. Platforms:    Business Helpdesk & Remote PC Type: Commercial Cost: $33.00 US Size: 6849 K Download: www.livechatinc.com Keywords: Live support, contact manager, help desk, live, live help software

	LBE Web Helpdesk 4.0.118 Leigh Business Enterprises Ltd. Released: May 17, 2007   Rating: 4/5 (2 votes) Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $950.00 US Size: 2304 K Download: www.lbehelpdesk.com Keywords: desk, support, Customer, customer relations management, issue tracking