Customer support software: Help desk software and Customer Support, Online Help Desk & Customer Support Software, Web-based Customer Service & Support Software and more.

	WebsiteChat.net 2.2 Level 7 Systems Ltd. Released: Oct 24, 2009   Rating: Not rated WebsiteChat.net allows your website visitors to connect to a company support team and have their questions answered instantly by clicking on a live chat button embedded on your web page. All this in a three simple steps... Why WebsiteChat.net? * Ease of use * Improve customer satisfaction * Instant Sales Leads * Better First Impression * Know your web sites visitors in real time Platforms:    Communications Instant Messaging (Internet) Type: Freeware Cost: $0.00 US Size: 17510 K Download: repo.l7dev.co.cc Keywords: chat, support chat, chat software, chat

	SupportCalls with Outlook 3.2 AssistMyTeam Released: Sep 24, 2009   Rating: Not rated An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $1500.00 US Size: 28302 K Download: www.assistmyteam.net Keywords: Escalation, helpdesk, Helpdesk, help desk, CRM

	Precision Language Suite 1.0.1 Precision software & consulting Released: Sep 22, 2009   Rating: Not rated Precision Language Suite consists of "Localization source codes" and the "Localization projects editor". It is designed to support the localization of VCL component properties, text strings and system messages. It uses a text format for localization files - languages can therefore be easily adapted to the customer needs even without installing a special software or altering the distribution image of your product. Platforms:    Developer Tools Delphi Type: Shareware Cost: $40.00 US Size: 2164 K Download: www.be-precision.com Keywords: Localization, Borland, source code, Fonts, localization editor

	TeamKB for Outlook 2.0 AssistMyTeam Released: Aug 29, 2009   Rating: Not rated Enterprise-grade knowledge base allowing your team to document best practices and solutions to common problems. Share articles among your team and use them to reply time-consuming and repeated queries from your customers. Reduce customer support, improve staff productivity and eliminate time wasted searching for information all inside Outlook. Article can be inserted inline, or attached as PDF, XPS or MHT document to the reply email. Platforms:    Business Personal Info Managers Type: Shareware Cost: $300.00 US Size: 9347 K Download: www.assistmyteam.net Keywords: How-To, Acrobat, XPS, make screensaver, Knowledge base

	NELiX TransaX FleXPort Code Library 3.9 NELiX TransaX LLC Released: Jul 10, 2009   Rating: Not rated NELiX TransaX FleXport contains documentation and examples for integrating credit card and ACH acceptance within any application! The NELiX TransaX FleXport supports: Sale, Auth, Capture, Void, Refund, Recurring billing/payment plan, Fraud Protection, Customer Vault, Swipe support, Merchant Defined Fields, ACH (e-check) Processing, and much more! Examples in Access, ASP, .NET, FileMaker, 4D, PHP, iMIS, Ruby, Flash/Flex, FoxPro and QuickBooks. Platforms:    Web Developer Tools E-Commerce Type: Demo Cost: $0.00 US Size: 38087 K Download: www.nelixtransax.com Keywords: Check, e-commerce, account, desktop, terminal

	Omnistar Help Desk Software Solution 8.1 Omnistar Interactive Released: Jul 09, 2009   Rating: Not rated Omnistar Help Desk Software is a web based PHP help desk software used by webmasters that combines a ticket system, live chat, knowledge base, and document manager in one easy to use solution. Our customer service software is the best because it allows businesses that do not have a technical department to deploy our software with an easy to use setup wizard. Our help desk software will streamline the operation of managing your support. Platforms:    Web Developer Tools ASP & PHP Type: Commercial Cost: $147.00 US Size: 4 K Download: www.osisecureweb.com Keywords: Help Desk Software, live, Customer Service Software

	Omnistar Knowledge Management Software 5.2 Omnistar Interactive Released: Jul 09, 2009   Rating: Not rated Omnistar Knowledge Management Software allows you to manage information about your company or Intranet with a knowledge base to reduce time spend offering customer support. You can also improve your staff's productivity by creating a intranet with company questions and resources. Our software is the best because it will allow your staff to focus on growing your business and giving them the resources. Platforms:    Web Developer Tools ASP & PHP Type: Commercial Cost: $247.00 US Size: 4 K Download: pluto.omnisecureweb.com Keywords: knowledge base, Knowledge Base Software, knowledge

	TicketAxis - Trouble Ticketing Software 1.0.1 SupportAxis Released: Jun 29, 2009   Rating: Not rated TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The downloadable version has all the features of the website version which includes user friendly searches based on keywords... Platforms:    Business Database Management Type: Demo Cost: $0.00 US Size: 2304 K Download: www.supportaxis.net Keywords: Trouble ticketing software, inventory, help desk software, desk, customer support

	CRM-Express Standard 2009.6.4 PGCSoft Released: Jun 27, 2009   Rating: Not rated CRM-Express Standard Edition is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard Edition is a single-user version. The Professional version is available as a multi-user networked version. Platforms:    Business Other Type: Shareware Cost: $49.00 US Size: 32000 K Download: www.crm-express.com Keywords: Crm online, customer relationship management, marketing automation, Customer, contact management

	CRM-Express eSales 2009.6.4 PGCSoft Released: Jun 27, 2009   Rating: Not rated CRM-Express e-Sales is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include orders import from email. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of users connecting simultaneously to an address book. Platforms:    Business Other Type: Shareware Cost: $95.00 US Size: 34053 K Download: www.crm-express.com Keywords: Customer support, contact manager, contact relationship management, accounting, order