Knowledge base software: An easy to use Knowledge Base program, Create custom knowledge base articles / html, Knowledge base in Exchange Public Folder and more.

	GeneralKB 2.7 Astersoft Co. Released: Oct 28, 2009   Rating: Not rated GeneralKB is an innovative knowledge management software allowing an easy and effective management of all types of knowledge bases. It is an optimal tool for categorizing and finding articles, documents or data. It allows user to keep documents systematized, to add notes and attachments, capture and store web pages from the web. Easy access to an organization's knowledgebase either on LAN, WAN or Internet is also provided. Platforms:    Business Database Management Type: Shareware Cost: $49.00 US Size: 18752 K Download: generalkb.com Keywords: information, organize articles, general, capture web page, knowledge

	SupportCalls with Outlook 3.2 AssistMyTeam Released: Sep 24, 2009   Rating: Not rated An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $1500.00 US Size: 28302 K Download: www.assistmyteam.net Keywords: email, Escalation, helpdesk, Helpdesk, help desk

	RSS Channel Writer 2.0.0 Emergency Soft Released: Sep 01, 2009   Rating: Not rated RSS Channel Writer is a powerful RSS feed creator, editor and submitter. With this program you can easily create general RSS feeds, iTunes RSS feed and RSS for Google products for your web site in seconds. It includes wizard, autocomplete tools, FTP manager, HTML and XML viewer and automatic RSS ping tool to RSS servers which data base will be updated permanently. No need of XML syntax knowledge, all you need to know is how to use the program. Platforms:    Web Developer Tools Site Administration Type: Shareware Cost: $29.95 US Size: 2114 K Download: www.rsschannelwriter.com Keywords: atom, XML, publish, RSS generator, xml

	TeamKB for Outlook 2.0 AssistMyTeam Released: Aug 29, 2009   Rating: Not rated Enterprise-grade knowledge base allowing your team to document best practices and solutions to common problems. Share articles among your team and use them to reply time-consuming and repeated queries from your customers. Reduce customer support, improve staff productivity and eliminate time wasted searching for information all inside Outlook. Article can be inserted inline, or attached as PDF, XPS or MHT document to the reply email. Platforms:    Business Personal Info Managers Type: Shareware Cost: $300.00 US Size: 9347 K Download: www.assistmyteam.net Keywords: ASP & IIS, How-To, convert, XPS, make screensaver software

	InfoLevin 2.0.1.0 InfoLevin Software Released: Jul 25, 2009   Rating: Not rated InfoLevin is the easiest way to create, store and organize information in the form of rich text, web pages, image files, MS office documents, and even any type of files. Information is compressed and stored in a tree-structured full-text searchable database, which allows you to quickly manage and access any information. Plus it can help you to output many formats easily to share your knowledge. InfoLevin can be used in personal and enterprise. Platforms:    Business Other Type: Shareware Cost: $39.95 US Size: 3472 K Download: www.infolevin.com Keywords: Personal-reference information manager, calendar, Note Taking, chm, database

	Omnistar Help Desk Software Solution 8.1 Omnistar Interactive Released: Jul 09, 2009   Rating: Not rated Omnistar Help Desk Software is a web based PHP help desk software used by webmasters that combines a ticket system, live chat, knowledge base, and document manager in one easy to use solution. Our customer service software is the best because it allows businesses that do not have a technical department to deploy our software with an easy to use setup wizard. Our help desk software will streamline the operation of managing your support. Platforms:    Business Helpdesk & Remote PC Type: Commercial Cost: $147.00 US Size: 4 K Download: www.omnistarlive.com Keywords: Help Desk Software, chat, Customer Service Software

	Omnistar Knowledge Management Software 5.2 Omnistar Interactive Released: Jul 09, 2009   Rating: Not rated Omnistar Knowledge Management Software allows you to manage information about your company or Intranet with a knowledge base to reduce time spend offering customer support. You can also improve your staff's productivity by creating a intranet with company questions and resources. Our software is the best because it will allow your staff to focus on growing your business and giving them the resources. Platforms:    Web Developer Tools ASP & PHP Type: Commercial Cost: $247.00 US Size: 4 K Download: www.omnistarkbase.com Keywords: knowledge, Knowledge Base Software, knowledge

	BC In Out Board 9.5 Bill Catchem Software Released: Feb 10, 2009   Rating: Not rated In Out Board is a multi-award winning, easiest to use, web 2.0 In Out Board and collaborative knowledge base and forum communications tool for busy offices. Features include private messages, themes, knowledge base and forums, department color coding and hyperlinks, and is fully brandable and customizable. Makes an excellent company directory. Since it can be hosted on your intranet, or the internet. Platforms:    Business Office Suites & Tools Type: Freeware Cost: $0.00 US Size: 5964 K Download: www.billcatchem.net Keywords: In/Out Board, download, Electronic In and Out Board, game, IIS In and Out Board

	SupportPortal 3.0 Escon Information Consulting Released: Jan 20, 2009   Rating: Not rated Online help desk software that allows any business or work group assigns ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat and site m,build knowledge base, manage access to shared binaries, and deliver newsletters through the single point of access. SupportPortal is support solution which is best suitable for use in internal and external Help Desks, Call Centers, Contact Centers, and Web Portals. Platforms:    Business Helpdesk & Remote PC Type: Demo Cost: $275.00 US Size: 2832 K Download: www.e-supportportal.com Keywords: CRM, itil, helpdesk software, service desk, help desk software

	Canaware NetNotes 5.0 Canaware Solutions Released: Jan 01, 2009   Rating: Not rated Canaware NetNotes,also known as web page saver/captor, is a handy tool which offers you the ability to capture,save and organize your favorite web page into your own knowledge base. You can capture a complete web page or the portion you like by right-clicking in the Internet browsers (IE and Firefox), remove potential dangerous scripts, tags and attributes automatically, and organize, edit, search and backup the articles in your knowledge base. Platforms:    Internet Browsers Type: Freeware Cost: $0.00 US Size: 2099 K Download: www.canaware.com Keywords: download, web page organizer, PIM, web utility, web