Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
Test Outlook as powerful helpdesk for customer enquiry to Hotels. The Add-in for the program ReplyButler helps you with the keeping and also start of the Hotel boilerplates for the helpdesk. All Hotel text phrases are compatible to a multiuser environment so that with a network all helpdesk users have the identical boilerplates and have the same DB. Test it immediately!
Use Microsoft's Outlook as great Helpdesk for customer queries to Fashion companies. This additional software for the Software Reply-Butler supports you when you at the keeping / construction of the Fashion boilerplates for the helpdesk. The Fashion boilerplates are compatible to a multiuser environment so that via a network all the helpdesk workers can use the identical boilerplates and share the identical boilerplates. Download now!
Employ MS-Outlook as helpdesk for customer mails to Office assistants + registries. The additional software helps you at the using of the text modules for Secretary topics for the helpdesk. All suggestions for written texts already have bilingual headlines + were marked with small icons to find them more easy. Download now!
FastRequest Helpdesk- Work order, Web form and Helpdesk software. All-In-One. The first Work Order or help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List?). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network...
Use Microsoft's Outlook as convenient helpdesk for customer e-mails at Web stores and Online shops. You'll get a preset folder structure with the usual questions that occur in customer e-mails Web stores and Online shops, accompanied by tips for boilerplates which often can be expected in these Outlook helpdesk categories. All templates for the boilerplates already have headlines in 2 languages and were tagged with icons for easy finding.
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.
Released: May 17, 2007
