SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.
Clarity system integrates different services used by software developers and managers in one universal web-based solution. It helps to automate different everyday tasks in several areas of software development such as project management, issue/bug tracking, documentation and customer support. Clarity is built on Java technology so it can be installed on most operating systems and hardware platforms.
versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.
Userbase is designed to make it easier to manage your software business by helping you to do the labor intensive processes quicker so you can spend more of your time coding! Track Software Sales,Supports Armadillo & Custom Key generators, Auto Email Merge, Bug/Enhancement Request Tracking, Send emails/newsletters to users based on product and/or version #, Track registration fees & taxes, Track Fraud & registration id's, Reports and more
AdventNet SNMP API .NET Edition is a comprehensive development toolkit for SNMP-based network management applications. AdventNet's SNMP stack comprises a set of powerful .NET SNMP library to build real-time applications for monitoring and tracking network elements that are reliable and scalable.The .NET SNMP library provides off-the-rack components for trap and table handling and the basic SNMP operations:GET,GETNEXT,GETBULK,SET.
AdventNet SNMP API offers a comprehensive development toolkit for SNMP-based network management applications. AdventNet's SNMP stack comprises a set of powerful Java SNMP library to build real-time applications for monitoring and tracking network elements that are reliable, scalable, and OS independent.The Java SNMP library provides off-the-shelf components for trap and table handling along with basic SNMP operations for rapid management appln.
Use this tool to manage and track project requests including; change requests, problem reports, software bugs or incidents. You can also define your own request types and each of these can have its own request work flow. Fast Track - Request Management includes PRINCE 2 Support and integrates with MS Visual SourceSafe. Requests have the following attributes:
Project Request Type Component Severity Platform Release Status
Request Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Request Commander offers pictorial information presentation: you see request category list, request list and answer list at once. Smart presentation, search and filters enable to find any information easy. Request Commander offers quick information adding that received by phone or email.
