I-Manufacture Enterprise Smithy - projects management system, allows systematize enterprises work processes, manage these processes, save different tasks executions history, form reports by planning and actual time expenses.System purposed for easy appointment different work processes to employees, plan, appoint and analyze employees tasks, store work process documentation and allows access to it.
An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS.
Omnistar Help Desk Software is a web based PHP help desk software used by webmasters that combines a ticket system, live chat, knowledge base, and document manager in one easy to use solution. Our customer service software is the best because it allows businesses that do not have a technical department to deploy our software with an easy to use setup wizard. Our help desk software will streamline the operation of managing your support.
TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The downloadable version has all the features of the website version which includes user friendly searches based on keywords...
Hardware Inspector Client/Server is a rich-featured tool for computer hardware and software management. Access via the Internet to the global database of all branch offices in your organization. Access permission to program features, workplaces tree nodes and device types. Data security and damage safety. It features automated computer audit, barcode inventory, asset histories of transfers, maintenance and colocation, Service Desk, etc.
SAManage is a leading provider of secure, on-demand IT Management services that helps companies manage their PC and software assets, organize software licenses and IT contracts, and detect risks and license compliance gaps. Delivered as an on-demand service with no software or servers required, SAManage empowers companies of all sizes with capabilities that were previously available only to large companies. NEW! Integrated Help Desk service.
Online help desk software that allows any business or work group assigns ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat and site m,build knowledge base, manage access to shared binaries, and deliver newsletters through the single point of access. SupportPortal is support solution which is best suitable for use in internal and external Help Desks, Call Centers, Contact Centers, and Web Portals.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
