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Web based helpdesk software: Helpdesk software operated from a web browser, Cerberus Helpdesk Email Management Software, HelpBox is a 100% web based helpdesk and more.


  HelpBox 3.6 Layton Technology Inc Released: Apr 12, 2007  

No image

Rating: Not rated



HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.

Platforms:  Win95 Win98 WinME WinNT 3.x WinNT 4.x WinXP Windows2000 Windows2003 Windows Tablet PC Edition 2005 Windows Media Center Edition 2005 Windows Vista Starter Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $695.00 US Size: 62300 K
http://www.laytontechnology.com/pub/trial/hbtrial.zip Download:
www.laytontechnology.com

Keywords: Help desk software, web, helpdesk

  FactotumNOW IT Management Repository 3.41 Neu Telekommunikationstechnik Released: Sep 02, 2006  

FactotumNOW IT Management Repository  

Rating: Not rated



The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more.

Platforms:  WinXP Windows2000 Windows2003
 
Business Helpdesk & Remote PC
Type: Commercial Cost: $549.00 US Size: 185013 K
http://www.factotumnow.com/public/FactotumNOW_Installation.zip Download:
www.factotumnow.com

Keywords: dependencies, Purchase, iis, Management, Mail

  Jitbit HelpDesk 1.5 JitBit Software Released: Aug 10, 2006  

Jitbit HelpDesk  

Rating: 5/5 (2 votes)



Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.

Platforms:  WinXP Windows2000 Windows2003
 
Business Helpdesk & Remote PC
Type: Demo Cost: $349.00 US Size: 542 K
http://www.jitbit.com/files/HelpDeskTrial.zip Download:
www.jitbit.com

Keywords: audio, ticket, help, desk, customer relationship management

  Help Desk for IIS 2.0 MIS Utilities Released: Aug 02, 2006  

Help Desk for IIS  

Rating: Not rated



Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.

Platforms:  WinXP WinNT 4.x Windows2000 Windows2003
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $199.00 US Size: 4208 K
http://www.misutilities.com/helpdesk.exe Download:
www.misutilities.com

Keywords: Web-based helpdesk, help desk, helpdesk, helpdesk, Server

  VersaSRS HelpDesk 3.2.3 VersaDev Released: Jul 26, 2006  

VersaSRS HelpDesk  

Rating: Not rated



versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.

Platforms:  Windows2000 WinXP Windows2003
 
Business Other
Type: Freeware Cost: $0.00 US Size: 7483 K
http://www.versadev.com/downloads/versasrs/versasrs_v3_2_3.zip Download:
www.versadev.com

Keywords: Defect Tracking, CRM, desk, Service Request, email

  Big:eye Pro 4.0 CBR Software Released: Mar 09, 2006  

Big:eye Pro  

Rating: 5/5 (1 votes)



CBR big:eye provides Maps(AutoDiscovery),Business Views,Monitoring,Fault Management,Remote Control,Inventory management for Windows,Inventory Change management for Windows,Software distribution,Web based reports,Performance Monitoring,CISCO device monitoring,SNMP Device monitoring,Client-Server Architecture,Network printer monitoring,Syslog,SNMP Trap Receiver,Application Monitoring (Bandwidth test,DHCP,DNS ...),ServiceDesk,HelpDesk

Platforms:  Win95 Win98 WinNT 4.x Windows2000 WinXP Windows2003 Linux
 
Internet Network Information
Type: Commercial Cost: $7500.00 US Size: 116210 K
http://www.cbr.com.tr/cbr/bigeyepro/bigeyepro.exe Download:
www.cbr.com.tr

Keywords: log, SNMP, Management, Cisco, Nokia

  Customer support software - sitewebdesk 7.1 sitehelpdesk.com Released: Jan 12, 2006  

Customer support software - sitewebdesk  

Rating: Not rated



Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. Provides customer support and account management via your blackberry, PDA or any Internet connection.

Platforms:  Win 3.1x Win95 Win98 WinME WinNT 3.x WinNT 4.x Windows2000 WinXP Windows2003
 
Web Developer Tools ASP & PHP
Type: Commercial Cost: $1.00 US Size: 292 K
http://www.sitehelpdesk.com/download/SHD_files/swd_setup.exe Download:
www.sitehelpdesk.com

Keywords: Helpdesk software, help desk, helpdesk, help desk software, CRM

  ieSupportManager 1.50 ieComputerSystems Ltd Released: Aug 17, 2005  

ieSupportManager  

Rating: Not rated



ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

Platforms:  WinNT 4.x WinXP Windows2000
 
Business Other
Type: Demo Cost: $1192.00 US Size: 14336 K
http://www.iecomputersystems.com/downloads/iesmv1.exe Download:
www.iecomputersystems.com

Keywords: Helpdesk, desk, help desk, mall, web

  ManageEngine ServiceDesk Plus 4.1 AdventNet, Inc. Released: May 05, 2005  

ManageEngine ServiceDesk Plus  

Rating: 5/5 (2 votes)



ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

Platforms:  Windows2000 WinXP Windows2003 Linux
 
Business Helpdesk & Remote PC
Type: Freeware Cost: $0.00 US Size: 28159 K
http://download.adventnet.com/anon.adventnet/products/service-desk/91677414/AdventNet_ManageEngine_ServiceDesk_Plus_4_Windows.exe Download:
download.adventnet.com

Keywords: Asset Management, screensaver, Helpdesk Software, Document Management, Contract Management

  VueChat Express 1.4 VueCam Released: May 01, 2005  

VueChat Express  

Rating: 4.5/5 (2 votes)



VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

Platforms:  Win98 WinME WinNT 4.x WinXP Windows2000 Linux Mac
 
Business Other
Type: Shareware Cost: $19.00 US Size: 3402 K
http://www.vuechat.com/download/express/vuechat_rep.exe Download:
www.vuechat.com

Keywords: CRM, COM, unix, mac, help desk

 
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