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Regarding Bug of 'Not Responding' and crashing

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fdmfan322

Regarding Bug of 'Not Responding' and crashing

Postby fdmfan322 » Thu Aug 27, 2020 6:58 am

Hi!

I have a problem with my FDM. I downloaded the latest version and installed on my Windows 10 Machine.

One bug is that when I try to download some link the FDM crashes and asks me to give a bug report.


Another bug which usually occurs is that when I hibernate my system and then resume the FDM will enter the non-responding state. I usually close it via task manager and then restart. Still the problem persists. After a couple of days it will be okay again. It will still occur if I hibernate my system (Not consistently but once in a while).
Clive Sorensson
FDM Team
Posts: 1396
Joined: Wed Nov 12, 2008 12:06 pm

Re: Regarding Bug of 'Not Responding' and crashing

Postby Clive Sorensson » Thu Aug 27, 2020 7:49 pm

Hello. Could you please provide examples of the links producing the error and the bug report?
Alex
FDM Team
Posts: 2927
Joined: Mon Jul 12, 2004 12:17 pm

Re: Regarding Bug of 'Not Responding' and crashing

Postby Alex » Fri Aug 28, 2020 1:49 pm

fdmfan322 wrote:Another bug which usually occurs is that when I hibernate my system and then resume the FDM will enter the non-responding state. I usually close it via task manager and then restart.

Hello,
Please send me the process dump when the bug will occur again. For this, find its process in the Task Manager's Details tab, right click on it and choose "Create dump file". Archive and upload the generated dump file to some file hosting service (e.g. anonfiles.com) and send me the link via the private message on this forum.
Alex,
FDM development team
fdmfan322
Posts: 3
Joined: Sat Aug 29, 2020 4:24 pm

Re: Regarding Bug of 'Not Responding' and crashing

Postby fdmfan322 » Sat Aug 29, 2020 5:11 pm

Alex wrote:
fdmfan322 wrote:Another bug which usually occurs is that when I hibernate my system and then resume the FDM will enter the non-responding state. I usually close it via task manager and then restart.

Hello,
Please send me the process dump when the bug will occur again. For this, find its process in the Task Manager's Details tab, right click on it and choose "Create dump file". Archive and upload the generated dump file to some file hosting service (e.g. anonfiles.com) and send me the link via the private message on this forum.


I have uploaded the dump file as you've asked.
fdmfan322
Posts: 3
Joined: Sat Aug 29, 2020 4:24 pm

Re: Regarding Bug of 'Not Responding' and crashing

Postby fdmfan322 » Sat Aug 29, 2020 5:23 pm

Clive Sorensson wrote:Hello. Could you please provide examples of the links producing the error and the bug report?



Hi! The link is not specific. It will be some random YouTube Video. Mostly happens when I download a playlist.
Alex
FDM Team
Posts: 2927
Joined: Mon Jul 12, 2004 12:17 pm

Re: Regarding Bug of 'Not Responding' and crashing

Postby Alex » Sun Aug 30, 2020 7:46 pm

fdmfan322 wrote:I have uploaded the dump file as you've asked.

Hello,
Thank you. This is a bug of Qt framework. I've submitted the bug report to them.
Alex,

FDM development team
fdmfan322
Posts: 3
Joined: Sat Aug 29, 2020 4:24 pm

Re: Regarding Bug of 'Not Responding' and crashing

Postby fdmfan322 » Wed Sep 02, 2020 4:24 pm

Alex wrote:
fdmfan322 wrote:I have uploaded the dump file as you've asked.

Hello,
Thank you. This is a bug of Qt framework. I've submitted the bug report to them.


Hi!
Okay. Well how do I resolve it now. Should I revert back to an old version. Then which version should I use. I'm currently using 6.10.1.3069; or should I wait for the bug to be resolved by Qt guys?

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